Hotwire Communications Celebrates Customer Service Week

Through October 5-9, Hotwire Communications offices in Ft. Lauderdale, Florida and Bala Cynwyd, Pennsylvania, celebrated customer service associates and their contribution throughout the year. This year’s Customer Service Week theme was "Everyday Heroes." Each and every day, the Management Team recognizes that Hotwire agents are heroes in Hotwire Customers’ eyes as well as fellow employees.  

To show our appreciation, Hotwire put together a week full of fun activities, games, food, and prizes planned; from Coffee and Donuts on Monday, to Ice Cream Day on Tuesday, 2 days of Team Building on Wednesday and Thursday, ending with Wings and Build Your Own Salad on Friday, with every agent having an opportunity to get special recognition and win prizes.

Some of the prize winners from our Ft. Lauderdale office include : Bruno F - Customer Service Agent (1st place), Dwaine Y - Customer Service Agent (2nd Place), Fariz H (3rd Place) were some of the prize winners, as well as Nikko H- Dispatch  (1st place) , Stephanie F – Customer Service Agent (2nd Place)  and Paul A – Launch Team (3rd Place).