On Thursday, October 1st, Hotwire Communications conducted an ‘open house’ type session to demonstrate and educate Valencia Shores residents on the features of Fision® TV Everywhere. This service provides Fision® customers with the ability to view numerous TV networks on their mobile device, tablet, or computer; anywhere they can connect to the Internet with adequate speed.
The event received a very positive response. Residents learned how simple it is to use this service simply by logging in using their My Hotwire Account username and password. Residents also learned how to manage DVR recordings remotely also by logging into their My Hotwire Account. Thrilled to have remote access, residents joked about the stress relief of not worrying about forgetting to set the DVR.
Hotwire is planning more of these sessions in the coming months, across all of their Fision Florida properties. Hotwire’s goal is to provide customer education and training, which is part of the total white-glove, concierge-level experience.